TERMS & CONDITIONS
Last Updated: August 31, 2026
These Terms & Conditions (“Terms”) govern your use of the Brand Rising website at www.brandrising.co (“Site”) and your purchase or use of workshops, courses, digital products, coaching, consulting and other products or services offered by Dive, LLC dba Brand Rising (“Brand Rising,” “we,” “us” or “our”).
By accessing the Site, purchasing a product or service or participating in a Brand Rising program, you agree to these Terms. If you do not agree to these Terms, please do not use the Site or purchase or participate in our products or services.
1. Privacy
Your use of the Site and our products and services is also subject to our Privacy Policy. Please review the Privacy Policy for information about how we collect, use and protect personal information.
2. Purchases and Payment
When purchasing a product or service from Brand Rising, you agree to provide accurate, current and complete information necessary to process your purchase and deliver the product or service.
Prices, payment terms and included features are presented at the time of purchase. Unless otherwise stated, prices are in U.S. dollars.
Payments may be processed through third-party payment and checkout providers. Your use of those services may also be subject to their respective terms and privacy policies.
3. Live Workshops
Brand Rising offers live educational workshops designed to provide instruction, tools, frameworks and resources related to branding, marketing, business naming and related topics.
Your purchase provides one individual with access to the workshop unless otherwise expressly stated at the time of purchase. Workshop registration may not be shared, transferred or used to provide access to another person without our permission.
Workshop dates, times, format and included materials will be communicated at registration or prior to the workshop.
Workshop Cancellations and Transfers
For live workshops:
A 100% refund is available when requested within 48 hours of purchase.
Beginning on the third day after purchase and continuing until the day before the scheduled workshop, a 50% refund is available.
No refunds are available on or after the date of the workshop, including for missed sessions or failure to attend.
If additional sessions of the same workshop are scheduled, Brand Rising will make reasonable efforts to accommodate requests to transfer a registration to a future session. Future sessions are not guaranteed, and a transfer is subject to availability.
Refund or transfer requests must be submitted to hello@brandrising.co.
Changes or Cancellation by Brand Rising
Brand Rising reserves the right to reschedule, modify or cancel a workshop due to illness, technology issues, insufficient enrollment or other circumstances that make it impractical or impossible to deliver the workshop as scheduled.
If Brand Rising cancels a workshop and does not offer a reasonable alternative date, registered participants will receive a refund of the amount paid for the affected workshop.
If a workshop is rescheduled, participants will have the option to attend the rescheduled session or receive a refund.
4. Workshop Recordings
Unless otherwise stated, live workshops may be recorded.
When a recording is provided, Brand Rising intends to make it available to registered participants within approximately 24 hours following the workshop.
Recording access will be provided for a minimum of 30 days after the recording is made available. Brand Rising does not guarantee indefinite or lifetime access to workshop recordings.
Participants are responsible for accessing the recording during the stated availability period.
Recordings and workshop materials are provided solely for the individual purchaser's use and may not be copied, shared, distributed, published, sold or made available to others.
5. Group Participation, Recordings and Confidentiality
Brand Rising workshops may include group discussions, participant questions, brainstorming, feedback and other interactive activities.
There is no expectation of confidentiality in a group workshop or other group setting. Participants should not share confidential, proprietary, sensitive or personally identifying information that they do not want other participants to hear, see or know.
Because workshops may be recorded, participant questions, comments, voices, names or other contributions may be captured in a recording. By voluntarily participating verbally, visually or through other recorded means during a workshop, you acknowledge that your participation may be included in the workshop recording provided to registered participants.
If you do not wish to be included in a recording, you may choose not to participate by camera or microphone and may use available private question-submission methods, when offered.
Participants may not independently record, photograph, reproduce or distribute workshop sessions or other participants' contributions without permission.
Brand Rising cannot control or guarantee the conduct of other participants and therefore cannot guarantee that information voluntarily disclosed in a group environment will remain confidential.
6. Private Services and Confidentiality
Private services may include one-on-one consulting, coaching, strategy sessions, personalized reviews or private recorded feedback such as Loom videos.
Brand Rising will treat information shared during these private services as confidential and will not intentionally disclose confidential client information to third parties except:
• as necessary to provide the purchased service;
• to service providers assisting in the operation of our business who are subject to appropriate confidentiality obligations;
• when required by law, legal process or governmental authority;
• when reasonably necessary to protect the rights, property or safety of Brand Rising or others; or with the client's permission.
Confidentiality does not apply to information that is publicly available, was already lawfully known to Brand Rising, is independently developed without use of the client's confidential information or is lawfully obtained from another source without a confidentiality obligation.
Nothing in these Terms creates an attorney-client, fiduciary or other legally privileged relationship.
7. Personalized Feedback and Add-On Services
Certain products may include or offer optional personalized services, such as a recorded feedback review, one-on-one session or other individualized guidance.
The specific scope of an add-on service will be described at the time of purchase or in subsequent instructions.
Unless otherwise expressly stated, the purchase of a personalized feedback service includes only the specific review, session or deliverable described and does not include unlimited revisions, ongoing consultation or additional rounds of feedback.
Customers are responsible for submitting requested materials by any deadline communicated by Brand Rising. Failure to submit materials within the applicable timeframe may result in delayed or forfeited delivery of the service.
Personalized feedback represents Brand Rising's professional creative or strategic opinion and does not constitute legal, financial, accounting, trademark or other professional advice.
8. Coaching and One-on-One Sessions
For individually scheduled coaching or consulting sessions, a full refund may be requested at least 48 hours before the scheduled session.
Requests made within 48 hours of the scheduled session are not eligible for a refund, but the session may be rescheduled one time within 30 days, subject to availability.
No refund or rescheduling is available for a no-show.
For coaching packages:
A full refund of unused sessions may be requested within seven days of purchase if no sessions have been used.
After the first session has been used, any refund offered on remaining sessions may be reduced by a 10% cancellation fee.
No refunds will be issued more than 30 days after purchase.
Unless otherwise stated at purchase, coaching packages expire six months after purchase.
9. Digital Products and Courses
Due to the immediate-access and reproducible nature of digital products, downloadable resources, templates, recordings and self-paced courses, purchases of these products are generally final and non-refundable once access has been provided, unless a different refund policy is expressly stated on the applicable sales or checkout page or a refund is required by applicable law.
If you experience a technical problem accessing a purchased product, please contact hello@brandrising.co so we can assist you.
10. Intellectual Property and License
Unless otherwise stated, all Brand Rising materials are owned by or licensed to Dive, LLC DBA Brand Rising and are protected by applicable copyright, trademark and other intellectual property laws.
These materials may include, without limitation, workshop presentations, recordings, videos, workbooks, worksheets, exercises, frameworks, methodologies, prompts, templates, guides, written content, graphics and other educational materials.
Your purchase grants you a limited, personal, non-exclusive, non-transferable and non-sublicensable license to access and use the materials for your own business or personal purposes.
You may use what you learn through Brand Rising to develop and operate your own business. However, you may not copy, reproduce, publish, distribute, sell, sublicense, teach, share or create competing educational products from Brand Rising's proprietary materials without prior written permission.
Purchasing a product or service does not transfer ownership of Brand Rising's intellectual property to you.
11. Participant-Created Work
You retain ownership of original work you create through your participation in a Brand Rising workshop, course or service, including business-name ideas, messaging, written responses and other original business or brand concepts you develop.
Brand Rising does not claim ownership of your business name, brand identity or other original work merely because it was developed using a Brand Rising exercise, framework or consulting service.
This does not grant you ownership of the underlying Brand Rising materials, exercises, frameworks, templates, methods or other intellectual property used to help you develop that work.
12. Business Naming and Trademark Disclaimer
Brand Rising provides creative strategy, educational information and tools intended to help participants brainstorm, evaluate and research potential business, brand, product or service names.
Brand Rising does not provide legal or trademark advice.
Neither the workshop process nor any personalized feedback from Brand Rising constitutes a legal clearance search or guarantees that a proposed name:
• is available for use;
• is available for federal, state or international trademark registration;
• does not infringe another party's trademark or other rights;
• is available as a business or entity name;
• has an available domain name or social media handle; or
• will remain available in the future.
Any searches, screening methods or research techniques taught or performed by Brand Rising are intended as preliminary business and creative research only and are not substitutes for professional legal review.
You are solely responsible for determining whether a name is legally available and appropriate for your intended use before adopting, registering, announcing, advertising or investing in that name.
Brand Rising encourages participants to consult a qualified trademark attorney or other appropriate legal professional when legal clearance is needed.
13. No Guarantee of Results
Brand Rising provides educational, creative and strategic guidance. Results depend on many factors outside our control, including your decisions, implementation, market, audience, industry and business circumstances.
We do not guarantee that participation in a workshop, course or service will result in:
• selection of a final business or brand name;
• trademark or other legal availability;
• availability of a desired domain or social media account;
• increased revenue, leads, customers, visibility or business growth;
• a particular marketing or branding outcome; or
• any specific financial or commercial result.
Examples, testimonials and case studies are provided for illustrative purposes and are not guarantees that you will achieve the same or similar results.
You remain responsible for your own business decisions and implementation.
14. Educational Information and Professional Advice
Brand Rising's Site, workshops, courses, products and services are provided for educational, informational and creative-strategy purposes.
Nothing provided by Brand Rising constitutes legal, financial, tax, accounting or other regulated professional advice.
You should consult an appropriately qualified professional regarding matters requiring specialized advice.
15. Third-Party Services and Links
Our Site, workshops and products may use or link to third-party websites, software and services.
Brand Rising does not control third-party services and is not responsible for their content, availability, security, privacy practices or terms. Your use of third-party services may be subject to separate terms and privacy policies.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Site and Brand Rising products and services are provided on an “as is” and “as available” basis.
We make reasonable efforts to provide accurate, useful and high-quality information but do not warrant that the Site, products, services or materials will be error-free, uninterrupted, complete or suitable for every particular purpose.
To the fullest extent permitted by applicable law, Brand Rising disclaims warranties that may otherwise arise by law, including implied warranties of merchantability and fitness for a particular purpose.
Nothing in these Terms excludes any warranty, right or remedy that cannot legally be excluded or limited.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Dive, LLC dba Brand Rising and its owners, employees, contractors and agents will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or related to your use of the Site or participation in or purchase of our products or services, including lost profits, lost revenue, lost business opportunities or loss of data.
To the fullest extent permitted by applicable law, Brand Rising's total liability arising from a particular purchased product or service will not exceed the amount you paid Brand Rising for that product or service.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Dive, LLC dba Brand Rising and its owners, employees, contractors and agents from third-party claims, damages, liabilities and reasonable expenses arising from your unlawful use of the Site or Brand Rising materials, your infringement of another party's rights or your material violation of these Terms.
19. Payment Disputes and Chargebacks
If you believe there is an error or issue with a charge from Brand Rising, please contact us at hello@brandrising.co so that we have a reasonable opportunity to investigate and resolve the issue.
Nothing in these Terms is intended to waive or restrict any dispute, chargeback or consumer rights available to you under applicable law or the rules of your payment provider.
Brand Rising reserves the right to provide relevant transaction records, acceptance of these Terms, access records and communications to payment processors or financial institutions when responding to a payment dispute or chargeback.
20. Acceptable Use
You agree not to use the Site, Brand Rising products or Brand Rising services for unlawful purposes or in a manner that infringes the rights of Brand Rising or others.
You may not attempt to gain unauthorized access to the Site or its systems, interfere with Site functionality, misuse Brand Rising intellectual property or use Brand Rising products or services in violation of applicable law.
21. Social Media and Community Participation
If you participate in Brand Rising social media accounts, communities or other interactive spaces, you are responsible for the content you submit.
Content may be removed at Brand Rising's discretion if it is unlawful, abusive, threatening, harassing, discriminatory, deceptive, infringes intellectual property rights, reveals confidential information belonging to another person or otherwise disrupts the community.
Participation in a Brand Rising social media or community space does not create an expectation that information posted publicly or to a group will remain confidential.
22. Governing Law
These Terms and any dispute arising from or relating to these Terms, the Site or Brand Rising's products or services will be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
To the extent permitted by applicable law, any legal proceeding arising from these Terms or your relationship with Brand Rising shall be brought in a court of competent jurisdiction located in Shelby County, Tennessee, and you consent to the jurisdiction of such courts.
23. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
24. No Waiver
Brand Rising's failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
25. Entire Agreement
These Terms, together with the applicable sales page, checkout terms, Privacy Policy and any written terms specifically provided for a purchased product or service, constitute the agreement between you and Brand Rising regarding that purchase or use.
If product-specific terms presented at checkout conflict with these general Terms, the product-specific terms will control with respect to that purchase.
26. Changes to These Terms
Brand Rising may update these Terms periodically to reflect changes to our business, products, practices or applicable requirements.
Updated Terms will be posted on this Site with a revised “Last Updated” date. Changes will apply prospectively unless otherwise required by law.
Material changes will not retroactively alter the terms of an existing purchase where doing so would materially reduce rights already provided to the purchaser.
27. Contact
Questions about these Terms may be directed to:
Dive, LLC dba Brand Rising
Email: hello@brandrising.co
Website: www.brandrising.co
